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The Tulum Transport Secret: How to Navigate the High Costs in 2025

  • Mayami Real Estate
  • Oct 14
  • 4 min read

Tulum’s new international airport promised a new era of easy travel. So why does getting from the airport to your hotel still feel like a luxury purchase?


The truth is, transportation costs in Tulum have stubbornly refused to drop. Even with the convenience of flying directly into the Riviera Maya, the price of a taxi ride remains sky-high. And if you're hoping for Uber to ride to the rescue, don't hold your breath.


Let's explore the reasons behind Tulum's pricey transport and, more importantly, how you can navigate it without blowing your budget.

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The High Cost of Arrival: Tulum's Airport Reality


The new Tulum International Airport (TQO) saves you time on your travel day, but not money on your transfer.


* A pre-booked private transfer to the Tulum Hotel Zone typically costs **$70-$100 USD**.

* Grabbing a taxi right at the terminal will likely set you back **$90-$120 USD**.

* The budget-friendly option is the **ADO bus to downtown Tulum (around **$15 USD**), but you’ll still need a taxi from there to the beach, adding another **$30-$50 USD** to your total.


Why Are Taxis So Expensive in Tulum?


Unlike neighboring Cancun or Playa del Carmen, Tulum's taxi system operates on a strict, non-negotiable zone model. There are no meters, and the fixed rates apply year-round. A short trip can easily cost you:


To the Beach Zone: 500-1000 MXN ($25-$50 USD)

Between Beach Clubs: 400 MXN ($20 USD) or more


It’s a controlled market where tourists often feel they have no choice but to pay up.


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The good news? You have options beyond traditional taxis. Here’s how to reclaim your travel budget and your freedom.


1. Rent a Car: For the Explorers

Perfect for visiting cenotes, the Coba ruins, or Sian Ka’an. At **$30-$50 USD per day**, a rental car can be cheaper than a single round-trip taxi. *Heads-up:* Parking is limited and beach road traffic can be intense in high season.


2. Rent a Bike: Embrace the Local Vibe

This is the classic Tulum experience. For **150-250 MXN ($9-$15 USD) per day**, a bike offers total freedom to cruise the palm-lined streets at your own pace. Don't drive your bicycle at night or use Kukulkhan Ave.


3. Hop on a Scooter: Speed and Flexibility

For a little more speed without the parking hassle, scooters start around **$30 USD per day**. Remember a helmet and always get insurance.


4. Ride a Colectivo: The Ultimate Budget Option

For just a few pesos, these shared vans run along the main highway. Pair a colectivo ride with some strategic walking for the most affordable—and authentic—way to get around.


A New Hope: Meet Eiby, the Transparent Taxi App


A promising solution is emerging in the form of **Eiby**, a certified taxi app designed for safety and upfront pricing.


How it Works: Eiby provides regulated, fixed fares before you book, eliminating surprise charges and negotiations.

*Why It's a Game-Changer: In a region known for fare disputes, Eiby offers certified drivers and clear pricing, making it a safer, more reliable choice.


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How to Use Eiby Like a Pro


1. Download the App: Search for "Eiby Taxi Cliente" in the Apple App Store or Google Play Store.

2. Get Your Quote: Enter your pickup and destination to see the fixed fare. **Pro Tip:** Take a screenshot of the quote for your records.

3. Confirm & Ride:You can pay in cash (directly to the driver) or via the app. When your driver is assigned, verify their name, car model, and license plate. It's always double-check the price with the driver before you get into the car.

Examples: With Eiby, from Aldea Zama to the beach road, around $200 pesos, same to the ADO station.


There is also Indrive in Tulum


Yes, the ridesharing app InDrive is available in Tulum as of mid-2025. The company has been expanding its services throughout Quintana Roo and is a popular alternative to the traditional taxi service in the area, offering a system where users can negotiate fares. 

What to know about using rideshare in Tulum

  • Negotiating your price: InDrive operates on a bid system. You input your desired fare, and drivers can accept, reject, or counter your offer.

  • Cheaper than regular taxis: For many travelers, InDrive is a cheaper alternative to standard taxis, especially for getting across town.

  • Uber situation: Unlike InDrive, Uber has faced opposition from the local taxi union and is not reliably available for pickups within Tulum.

  • Other options: Another rideshare option in Tulum is a service called Eiby, which operates with fixed, transparent rates. You can also find private taxis, private shuttle services, and colectivos (shared vans).

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What to Do If Something Goes Wrong


While we hope you have a smooth experience, it's good to know your options:


For Emergencies:** Dial 911 (works throughout Quintana Roo).

For Tourist Assistance: Contact the Tourist Police, same number**.

To File a Formal Complaint: Contact PROFECO, Mexico's consumer protection agency. This is where your Eiby screenshots and receipts become invaluable evidence.


Tulum is evolving fast, but its transportation system is still catching up. By knowing your options, from two wheels to an app, you can spend less on getting around and more on what truly matters—enjoying paradise.


Tell us what you think and your experiences in the comments below

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